Turn your product list into a clear inquiry.

1. Prepare your inquiry

You can select catalog products and quantities, or send a requirement for an item you cannot find. For several items, provide a separate line for each specification.

• Product name, reference link, part number or a clear description.
• Required specifications: dimensions, material, finish and any drawing or standard.
• Quantity for each specification and the intended selling unit, such as pcs, sets or packs.
• Delivery country, city and postal code, plus any requested delivery date.
• Sample, packaging, labeling and quality-check requirements.
• Your company, contact name and email address for quotation follow-up.

The checklist is an editable text template. Fill in the details you know and mark open questions for discussion; downloading it does not send an inquiry.

2. Samples, minimum quantities and price units

A sample can help you review fit and appearance before an order. Sample availability, cost and freight are confirmed for each product. Order quantities and sample quantities may have different conditions.

• Confirm the MOQ for each specification and any quantity increments.
• Check whether a price is per piece, per set, per pack or per stated quantity, such as 1,000 pcs.
• Check how many pieces are included in a pack and how that relates to your order quantity.

3. Customization, labels and packaging

Share drawings, artwork, label content and packaging references early. We will discuss feasibility with the supplier before including a custom requirement in the quotation.

• Specify the dimensions, material, finish or design changes you need.
• Provide the required pack quantity, label language, barcode and carton markings.
• Confirm artwork approval, samples, additional costs and minimum quantities before ordering.

4. Written order and payment conditions

Review the final quotation and order documents together before proceeding. Payment methods and conditions are agreed for the specific order.

• Record the product references, specifications, quantities, price units and currency.
• Confirm the agreed packaging, quality-check scope and documents.
• Confirm payment timing and delivery arrangements in the written order.

5. Lead time, shipping and delivery costs

Tell us your destination and any required arrival date at the inquiry stage. Product preparation time and transport time are separate and depend on the agreed order and shipping arrangements.

• Confirm product availability, the expected dispatch timing and the transport method.
• Agree the delivery term, freight costs, insurance if requested and the documents needed.
• Confirm who handles import clearance, duties, taxes and other destination charges before ordering.

6. Receiving your order and reporting an issue

Check the shipment against the order documents when it arrives. If something appears damaged, missing or different from the agreed specification, contact us with the details so we can review it with the relevant parties.

• Include your order reference, affected item and quantity.
• Keep the packaging and provide clear photos of the goods, labels and any visible damage.
• Describe the difference from the agreed specification and any checks already performed.