Privacy Notice

Who to contact

Wuxi Jinke Technology Co., Ltd. is based in Wuxi, China. Contact our team using the details below for questions about this notice or your inquiry information.

Information you provide

The inquiry form asks for your name and email address. You may also provide your company, telephone or WhatsApp number, country and a message. Your selected products, specifications, quantities and any custom requirements are included with the inquiry.

We keep the submission time and a record of the product details and reference amounts shown when you submit, so your request can be understood and followed up. If you contact us by email or WhatsApp, the information you choose to send is also part of that conversation.

Please share information relevant to your purchasing request. The website does not ask for card details, identity documents or sensitive personal information.

Why we use this information

• Respond to your questions and clarify product requirements.
• Prepare and discuss quotations, samples and possible order arrangements.
• Maintain an accurate record of your request and subsequent correspondence.
• Protect the website against spam, misuse and repeated submissions.
• Meet applicable record-keeping or other legal obligations where relevant.

Where applicable data protection law requires a legal basis, these activities relate to responding to steps you request before an order, legitimate business and security interests, or legal obligations. Contact us if you need more information about a particular use.

Browser storage and technical information

Your inquiry list is saved in your browser so it can remain available when you return. A submission summary may be stored for the current browser session. Clearing site data removes these browser-held records; it does not remove an inquiry already sent to our team.

Technical request information, including an IP-derived identifier, is used for security and submission-rate controls. Our hosting provider may also process technical traffic information to operate and protect the website. Administrator sign-in uses a secure session cookie.

Hosting and other service providers

The website and inquiry records are hosted using Cloudflare services. Access to inquiry information is restricted to administration and handling the request. If website email notifications are enabled, the configured email provider processes the information needed to send the notification.

When you use an email or WhatsApp link, you open an external service. Its own privacy practices apply. These links do not send a message automatically.

Hosting, email and communication services may process information outside your country. Information needed for a requested quotation or order may also be discussed with the relevant supply or delivery parties; only details needed for that purpose should be included.

Retention and your choices

Retention depends on whether an inquiry remains active, related quotations or orders, follow-up needs, and applicable record-keeping and security obligations. We do not promise a fixed automatic deletion period for inquiry records.

You can ask our team to review, correct or delete information associated with your inquiry, or to stop optional follow-up. Depending on the law that applies, you may also have rights to access, restrict, object to or obtain a copy of your information, and to raise a concern with a relevant data protection authority. Some records may need to be retained for applicable obligations.

Use the contact details above and include enough information to locate your request. Avoid sending unnecessary identity documents with an initial request.

Changes to this notice

Changes to the website or the way inquiry information is handled may require an updated notice. The date above identifies this version.